Chandigarh Delhi Mumbai Kolkata Chennai Bengaluru

Frequently Asked Questions

Find answers categorized by topics to get help faster.

Account & Profile

No, creating an account on Acqon is 100% free for everyone.

Click on the "Login" button. If you don't have an account yet, you'll find a "Create Account" option right there on the login page — enter your name, email, phone number and password, verify the OTP, and your account is ready.

Go to the login page and enter your registered email with any password you remember. If the password is incorrect, a "Login with OTP" option will appear — click it and you'll receive an OTP on your registered email. Enter the OTP to log in, then go to your dashboard and update your password from there.

No, only one account is allowed per mobile number/email. This helps prevent fake listings and spam.

Packages & Payments

Acqon uses Razorpay for secure payments — Supporting Cards, UPI, Netbanking and Wallets.

Posting Ads / Listings

Every user can post up to 5 ads for free. If you need to post more, you can upgrade to one of our paid plans or use the per-ad boost option.

Click "Post A Free Ad", select ad type, category (e.g. Mobiles, Furniture, Vehicles), add a title, description, price, photos and location, then submit — your ad will go live.

Most ads go live instantly. In rare cases, if the system flags something for review, it may take a few hours.

Go to "Dashboard => My Ads" and you'll find Edit and Delete options next to each of your listings.

Your ad stays active for 30 days, after which it needs to be renewed.

You can feature a single ad using the per-ad boost option, or if you have multiple ads, you can purchase a package to feature all of them at once — either way, your ad(s) get top visibility to reach more buyers.

You can upgrade to one of our paid package.

Yes! — you can also list your shop, salon, service, or company as a business.

Business listing is free. You can add your business profile, address, contact details and photos at no cost.

A normal ad is for selling a single item (like a second-hand or new phone), while a business listing is a permanent profile showcasing your entire business (like a salon, shop, or service provider).

After you submit your business details, our team does a basic verification (checking contact number/address) to ensure only genuine businesses get listed.

No, everything on Acqon is completely free for buyers — browsing, contacting sellers, viewing ads — all free of cost.

On the listing details page, there's a "Chat with Seller" option — click it to start chatting directly. For sellers who've posted a premium ad, their mobile number is shown directly on the listing. For other listings, you can log in to view the seller's mobile number.

Yes, you can select your city/state to view only ads from your area.

acqon@2026